Go to the Parcel Tracking page and enter the tracking number shown on your order slip or in the confirmation email. You will see the status and delivery steps in real time.
Delivery times depend on the type of service (standard or express) and the destination. In urban areas, express delivery can be made the same day or the next day. For an accurate estimate, contact us or request a quote.
Yes. We deliver throughout Algeria, covering all 48 wilayas. Coverage and delivery times may vary by region. Our team will let you know what is available for your address.
Use the contact form and choose “Quote request”, or give us a call. Specify the type of service (urban delivery, e-commerce, B2B, storage), your volumes and the destination to receive a tailored proposal.
Yes. We offer an API integration to connect your online store or marketplace to our services: automatic order submission, tracking and returns management. See the E-commerce Delivery page or contact us to learn more.
Report the problem to our customer service as soon as you receive it (or if it is not delivered). Keep the packaging and take photos if possible. We will open a case and keep you informed of the next steps (replacement or compensation under the applicable terms).